To make a formal complaint regarding services received from City of Hermosa Beach staff (except Police), please submit a Personnel Complaint Form available on the City Clerk's webpage to the City Clerk's office at City Hall Room 203, 1315 Valley Drive, Hermosa Beach, CA  90254.  Complaints will be forwarded to Human Resources for review and investigation with a written response provided within 10 days. Complaints specifically regarding the City Manager or City Attorney will be forwarded directly to the City Council for resolution.

For Police Department personnel complaints, please visit the Police Personnel Complaint Procedure page.  Complaint forms should be addressed to the Chief of Police for resolution.